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Support

Help center

For account, safety or project questions, use the official support path inside PaiPai.

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1. Account access

Try Pi Sign-in again, then check device sessions under Account and security. Never share a Pi password or a PaiPai refresh token.

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2. Project support

Open the verified project page and choose its official account for human support. Bots, groups and human support remain clearly labeled.

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3. Contact

For issues that cannot be resolved in the app, email support{'@'}paipai.im.

Last updated for PaiPai release v4.0.1 (September 2026)2026-03
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